Preview Before Production ｜ Full Refund for Shipping Damage

Choose Your MomentFig Gift

Turn a meaningful photo into a personalized gift for birthdays, anniversaries, weddings, and everyday memories.

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How It Works

  • Upload Your Photo

    Choose a clear photo and add any details you want us to know.

  • Preview Within 12 Hours

    Review and confirm your figure preview before physical production begins.

  • Made and Shipped in 7–15 Days

    After approval, we produce and ship your figure in 7–15 days. Courier delivery time follows.

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Made for the Moments That Matter

Anniversary ｜ Birthday ｜ Valentine's Day｜ Christmas｜ Graduation｜ Wedding｜ Family Memories｜ Portrait Keepsakes

Frequently Asked Questions

What type of photo should I upload?

Choose a clear, well-lit photo where the person's face, hairstyle, clothing, and body are easy to see. Additional reference photos can help us capture more details.

Will I see the design before production?

Yes. We will send you a digital preview for approval before production begins.

Can I request changes to the preview?

Yes. You can request reasonable adjustments before approving the final design.

How long does the process take?

We provide the figure preview within 12 hours. After you approve it, production takes 7–15 days before shipment. Courier delivery time begins after dispatch.

What happens if my order arrives damaged?

Contact support@momentfig.com with your order number and clear photos of the package and product. Confirmed shipping damage qualifies for a full refund.